IT/ITES

The usage of the terms “Information Technology Enabled Services (ITES)” and Business Process Outsourcing (BPO)” are interchangeable. Since the start of the millennium, larger companies have been outsourcing a part of their business operations to a third party, with stringent rules and regulations in their contract agreements. They do this in order to maintain quality standards. It is very much clear that a durable GRC system in place would ensure scrupulous adherence to the rules.

GRC Stack^TM is fully equipped to provide comprehensive GRC solutions to the ITES sector, thus helping such business to be thoroughly compliant with the terms and conditions, minimise all possible risks and implement all governance-related matters. Backed by GRC, the ITES business would go a long way in earning client satisfaction through their quality BPO service.